Privacy Policy

Privacy is important to us. This notice describes how Opalfjellhideaway gathers, processes and protects personal data of guests and people who visit this website.

Last updated: 2026-07-20 · In force at once.

1. About us

Opalfjellhideaway ("we", "us", "our") runs the website at https://opalfjellhideaway.space/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy questions please write to [email protected].

2. Data we collect

We gather the following kinds of information:

• Booking details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Correspondence: messages you send through our website, email or telephone.
• Site activity: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and related tools: see Section 6 below.

3. How information is used

Personal data is handled only to deliver and refine our services, including:

• To process reservations, payments and to deliver the services you book with us.
• To reach you about your stay, issue confirmations and answer enquiries.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, tracked through aggregated, privacy-respecting analytics.
• To send marketing messages when you have given clear consent; you may unsubscribe whenever you wish.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on these legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a safe and reliable website.

5. When we share data

We never sell personal data. We disclose it only to: trusted providers working for us (payment processors, booking systems, IT hosting) under written contracts; public authorities when the law requires it; and successors if a corporate reorganisation takes place.

6. Cookies

This website relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent whenever you wish by clearing browser storage for this site.

7. How long we keep data

We keep reservation and accounting records for the period required by tax and gaming-licence law (typically 10 years). Marketing data is held only while your consent stays valid. Server logs are removed within 30 days.

8. Rights you hold

Subject to local law, you may access, rectify, erase, restrict or object to processing of your personal data, and request data portability. To use any of these rights please contact [email protected]. You may also lodge a complaint with your local data protection authority.

9. Transfers abroad

When personal data moves outside the European Economic Area, we secure an adequate level of protection through Standard Contractual Clauses or equivalent measures.

10. Children

Our website is meant for adults aged 18 and over. We do not knowingly gather personal data of children under 16. If you think such data has been shared, please contact us so we can remove it.

11. Policy updates

We may revise this policy occasionally. The "Last updated" date at the top of this page shows the current version. Significant changes will be announced on this website.